Delete your data

If you commented on or messaged a business

Businesses that use Orbitr can see comments and messages sent to their social accounts. To have yours removed from Orbitr:

• Facebook or Instagram: go to Settings, then Apps and websites, find Orbitr and choose Remove. We're notified automatically and delete your data within 30 days. You can check progress with the link Facebook gives you.
• Any platform: email privacy@orbitr.com.au with your username and the platform. We'll confirm when it's done, within 30 days.

Deleting your data from Orbitr doesn't delete the original comment or message on the platform itself. You can delete those on the platform.

If you have an Orbitr account

• Team members: ask your workspace admin to remove you, or email privacy@orbitr.com.au.
• Workspace owners: close the workspace from settings. Everything is deleted within 90 days, after you've had the chance to export it.

What we delete

Your name, username, profile picture, comments, messages and any notes or tags attached to them. Records we must keep by law, such as billing records, are kept only for as long as required.